Open the LinX app, tap the “Personal Account” icon, select Share/Follow, and choose + Account Authorization. Then, enter the caregiver’s or healthcare provider’s email address and optionally add a nickname for easy identification.

To enable remote sharing, your caregiver or healthcare provider should first create their own account in the LinX app. After that, you can authorize their account by entering their email address and following the on-screen steps to grant access.

After authorization, the caregiver can locate your account under “My Follows” in their LinX app. From there, they can view your glucose data and track trends directly from their app’s home screen.

Make sure your caregiver’s account is properly authorized and that their alert preferences are set correctly. If the issue continues, verify that the app is updated to the latest version or reach out to LinX support for further help.

Yes, you can remove a caregiver or healthcare provider by navigating to the Share/Follow section in the app and revoking their access. Once removed, they will no longer have access to your glucose data or receive any alerts.

If you update your email or account information, you’ll need to adjust the authorization settings for your caregivers or healthcare providers. Re-enter their email addresses and reauthorize access through the Share/Follow section of the app.