If you encounter any issues with your LinX CGM, such as reduced sensor wear time or connectivity concerns, please make sure to contact our
Customer Support Team for assistance.
To help us assess your case efficiently, please follow the steps below:
- Start by sharing your sensor data via the LinX app to our LinX account: contact@dcegy.com
- Complete the Quality Check (QC) form below with all required details
- For more information, please review our sensor replacement policy
Our LinX CGM Technical Support Team will review your case and provide the appropriate resolution in line with our policy.